Shipping policy

Where we ship

We ship from the Netherlands throughout Europe and to the United States, Canada, Australia, and New Zealand. Tracked PostNL rates are calculated by destination and shipment weight at checkout. Orders of €55 or more qualify for free EU shipping.

Customs and delivery

Orders outside the European Union can be subject to local import taxes, duties, or handling charges. These are the customer’s responsibility unless checkout states otherwise. Delivery estimates begin after dispatch and can be affected by carrier or customs delays. Tracking details are sent when available.

Need help?

For a shipping question, contact hello@lilicozy.com before placing your order.